OUR VISION
To deliver a service of excellence that exceeds the needs and expectation of our customers. We strive to become a market leader in the transportation industry of which others aspire to follow.
OUR MISSION
To provide a reliable and comfortable public transport service which people can look to as a viable and convenient transport alternative to the car. We will continually monitor the needs of the traveling public and review our service delivery on a regular basis in order to maintain people’s interest in our public transport service.
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Customer Charter
We’re committed to servicing the Illawarra through the provision of comfortable, safe, and efficient transportation.
FIND OUT MOREPassenger Relations
Customer Service has always been, and is integral to the success of our business.
FIND OUT MOREAccessible Transport
We are committed to treating all patrons and potential patrons equally, and without prejudice, including our senior citizens and individuals with disability.
FIND OUT MOREEnvironmental Policy
We are committed to reducing our environmental impact and continually improving our environmental performance.
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